Monday 21 October 2013

ETISALAT NIGERIA (SPECIALIST SME SEGMENT)



Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel

Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Specialist SME Segment;

Location: Lagos, NG

Job Summary
Execute work programmes and plans to achieve overall objectives of the SME segment


Principal Functions
Assist in the development of value propositions for the SME segment and sub-segments by holistically drawing together all elements of the mix including products and services, sales and servicing, communications, promotions and price
Assist in conducting research on new product initiatives and options for convergence targeted at the SME segment and proffer recommendations to the Manager-SME Segment
Participate in product launches targeted at the SME market
Assist with logistics for awareness campaigns, fairs and ad-hoc surveys aimed at promoting the company's products and services targeted at the SME sector
Prepare/ compile agreed periodic activity and performance reports for the attention of the Manager-SME Segment
Support the execution of strategic activities aimed at achieving overall business segment objectives
Work with relevant support groups to ensure availability of SME segment products across required channels and provide regular feedback for the attention of the Manager-SME Segment
Conduct regular environmental scans of the competitive landscape to collate regular information as may impact on the business's SME segment strategy and make recommendations for the attention of the Manager-SME Segment
Monitor approved/ existing SME Segment projects and initiatives to ensure end-to-end process compliance and enable seamless execution
Assist in generating and analyzing reports to aid clear decision making, co-ordinate approvals and sign-offs for documents originating from the SME Segment, and ensure safekeeping of such documents
Assist in the development of cross-selling, up-selling and retention strategies for SME customers to improve loyalty and drive profit growth
Identify opportunities for SME market penetration by leveraging information and insights provided by research and Regional Sales teams
Assist the Manager-SME Segment in ensuring maximum market penetration, growth and profitability through effective implementation of SME Segment strategies
Liaise with the Brand & Communications function to define effective channels for communicating defined/ approved initiatives aimed at creating awareness in the SME market
Liaise with the Finance Department to ensure payment of 3rd party agencies where necessary
Liaise with relevant units/ teams/ functions in carrying out all relevant activities
Attend team/ divisional/ departmental meetings as required
Perform any other duties as assigned by the Manager-SME Segment

Educational Requirements
First degree in a relevant discipline

Experience, Skills & Competencies
Between three (3) and five (5) years directly relevant post-NYSC work experience
Ideal candidate must be able to demonstrate:
Good knowledge of competitive environment, consumer trends and trade practices in the industry
Excellent oral and written communication skills
Strategic and analytical thinking
High levels of integrity and self-regulation

Application Closing Date
31st October, 2013

APPLY HERE

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