The Corporate Account Manager (AM) role adds value to Microsoft by delivering a well-managed, profitable and growing business produced through relationship excellence and sales excellence practices where the customer views the AM as trusted advisor.
The success of the business is measured in the following ways:
An expanding footprint in accounts through year-over-year percentage increase in customer addressable revenue (AR).
Account growth through increased signed EA renewal rates and net-new opportunity revenue while meeting annual revenue targets.
Year-over-year growing integration of partners and services in key wins.
Year-over-year increase in customer satisfaction as measured by Relationship Management scores.
Reciprocal Conditions of Satisfaction (COS) in place for each account that meet quality standards defined by Sales management and included as part of a comprehensive up-to-date account plan.
The success of the business is measured in the following ways:
An expanding footprint in accounts through year-over-year percentage increase in customer addressable revenue (AR).
Account growth through increased signed EA renewal rates and net-new opportunity revenue while meeting annual revenue targets.
Year-over-year growing integration of partners and services in key wins.
Year-over-year increase in customer satisfaction as measured by Relationship Management scores.
Reciprocal Conditions of Satisfaction (COS) in place for each account that meet quality standards defined by Sales management and included as part of a comprehensive up-to-date account plan.
0 comments:
Post a Comment